Refund Policy

⚠️ IMPORTANT: Due to the nature of preloved items, all sales are final.
No Return / No Exchange Policy
We do not offer returns or exchanges for:
Size issues
Change of mind
Minor wear (already disclosed or visible)
Eligible Complaints Only
We only accept claims if:
You received the wrong item, OR
Item has major undisclosed damage
Conditions for Claims
Contact within 24 hours of delivery
Provide clear video/photo proof
Item must remain unused and unwashed
Resolution
If approved:
Replacement (if available), OR
Store credit / refund via bank transfer
Non-Refundable
Delivery charges are non-refundable